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Chat 2 Transcript
Women using the internet for business: issues and challenges 

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david1: Hi Helen

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david1: hi su

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Helen: Hi David

Helen: Just talking to someone...distracted...sorry

david1: thats okay

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david1: Hi Angela

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david1: Hi DANCE39

DANCE39: hello

Angela: Hi evrybody - I have L plates on as this is my first time in a chat

DANCE39: where are u Angela

Angela: I am at home as I am on long service leave - my job is as an academic in a business faculty

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su: hello

Helen: Hi sue.Hi everyone

DANCE39: k I am at home also,

Helen: Sorry...su

Helen: Just had a message that our system is down

Helen: So I might be disconnected soon :o)

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michelle: hello

Angela: Oh dear - things will improve in time - I remember when we had to crank cars and were grateful if they started.

Helen: :o) angela

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Angela: Is this system very slow or are we all being polite and waiting for someone else to speak first?

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Ann: Hi guys I am joining to let you know that Rosie Simpson has been delayed and will join the chat at 1.30pm for the rest of the session

Angela: Hi Ann - where are you and farmwide?

Ann: Angela I am in Canberra, Farmwide is part of the National Farmers' Federation and we are running a project to connect rural and regional people to the Internet ...

su: are the other presenters/facilitators there?

david1: Hi Ann do you know Ros Foskey from the UNE at all

Ann: We connected 1000 beginning 1996 and are now running a new project to trial satellite technology in rural and regional areas, also are developing a rural modem ...

Ann: have built 15 PoPs in rural areas and are developing our web site to be the premier agricultural web site in Australia ...

Ann: have just launched our News and Commodity Pricing service ... here endeth the plug!!

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Ann: david1 I have heard of Ros but do not know her personally

david1: Ros Foskey is doing a lot of work with the older person in particular the effects of technology on their lives in rural and remote australia

Angela: Hi Ann - I am part of a research group in E-commerce and I hope to do some work to assist the food and wine industry - do you have people working in this area?

david1: Hi Creating

Creating: Goodday Folks,

Ann: Angela, Rosie Simpson, who will be joining us shortly was, until June this year, the Project Manager for Farmwide and our e-commerce guru. Unfortunately she has not been replaced but we do realise that e-commerce for rural users is a must and our participants are very keen to be involved

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Creating: We'll learn about this technology soon. Greetings to everyone. Creating was all that came through on your screen. We are actually the Creating Rural COnnections Research Team, Leanne Wood, Lyn Simpson and Leonie Daws. We are coming to you from on location in Ravenshoe where we will be running a forum on Doing business online this evening. Looking forward to hearing from you all. Leonie

Angela: Hi Leonie and team - where is Ravenshoe?

Creating: we are on the atherton tableland south west of cairns in far north qld.

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libby: hello ppl

libby: how are you all today?

Angela: Hi Libby - I am fine and really enjoying this new experience of chatting across oz

libby: oh okay where are you all from?

Angela: I commute between Melbourne and Wagga Wagga - I am in Melb today

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libby: oh kewl

libby: i'm from sydney

karin: I'm in Canberra. What's happening?

Creating: The Creating Rural Connections team is from Queensland Uni of Technology in Brisbane but we spend a lot of time in rural Queensland. There still seem to be major telecommunications infrastructure issues for rural people who want to participate and operate online businesses. We would be really interested in hearing about case studies of people who are successfully operating businesses on line in rural areas.

karin: Is that the group Lyn Simpson is with?

su: i am in sydney - lilyfield to be exact.

Creating: It sure is Karin. It's Lyn chatting at the moment!

Ann: Creating, Farmwide has connected over 1000 to online services and a number are using various aspects of online services to conduct business. I was talking to one of our participants wives this morning who is a financial consultant and works 2 hours drive from her boss - something she couldn't do without online services

karin: Well, Hi, you must be following the progress of the Regional Summit with interest

Creating: Ann, we'd be interested in more details about the financial consultant. Would it be possible to get her to contact us at le.simpson@qut.edu.au?

Ann: Creating, of course, that is not a problem. Please email me at aprunty@farmwide.com.au with your postal address and I will send you a copy of Rosie's Final Report which has anecdotal and other evidence that may be of interest to you

libby: well i'm off

Ann: ... will be available in a few weeks I hope

Creating: Karin, we sure are following the discussions with interest. 10 days ago we ran a workshop in Barcaldine called Teleworking and Doing Business on Line (we are repeating it here in Ravenshoe tonight). We'd been told we would be lucky to get 12-15 people along and in fact had 48 people turn up, some who had driven for many hours to attend - one woman with a very small baby had driven for 4 hours to attend! There is obviously huge interest in exploring th

libby: bye ppl

libby: nice life

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karin: will the information about both the needs and the successful examples become a resource for how to do it?

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Angela: Hi everyone - I am finding the system is very fragile on my machine so I may sign off and try and rejoin - the discussion does not scroll down to the end any more so I have lost the last bits of the chat

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Creating: Hi everyone. It seems we are all having the same difficulty. We just lost our connection too. We'll persevere and see what happens, Leonie.

Angela: Hi again - it is working now - nothing like getting cross with the technology to make it behave again

Angela: Who is our moderator/leader - maybe they can fix this bug for the next session?

Angela: Is it very expensive for rural folk to connect to the internet?

Ann: The presenter for part of this session is Rosie Simpson, she will be joining at approximately 1.30pm

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Ann: Angela, the problem for rural users is they often do not have local call access, therefore the only ISP who can guarantee local call access is Big Pond and the hourly rate is $7#

Mega: Hi everyone!

Angela: Can they get cheaper rates at night or is this only for city people?

Creating: Goodday Angela, It depends entirely where you are and what Internet service providers are in your district as to how expensive it is. For a lot of people it is still pretty expensive but comes out ahead of long distance phone conversations which is the alternative.

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Creating: Cheaper rates do operate at night. The main challenge is for those who do not have a local call access. Even what is supposed to be the equivalanet of a local call for these people is still timed and charged accordingly.

Mega: looksmart have a great isp finder.. have you used it?

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Ann: Angela they can access the $3.00 STD rate between 7pm and midnight rate and a cheap hourly rate to an ISP who is an STD call away but this is not much help if they wish to download a weather map or check the commodity prices at lunch time which is normal practice for farmers

Mega: its at http://www.looksmart.com.au/eoz2/eoz300324/eoz300507/eoz173254/r?l&

Mega: is this program really slow or isn't anyone talking much?

Angela: Can they claim their costs as a business expense ? What happens with the GST and connection costs ? presumably it will be taxed as a service?

Mega: absolutely you can claim your isp connection costs as a business expense... just like telephone expenses.

david1: Hi Angela I am the techo for this site and just read your message re dropouts

david1: I dont have an answer as it depends on many things

Angela: Hi Mega - a bit of both I think - we are having trouble in that the discussion does not always scroll down the screen far enough.

Mega: so who is everyone here and what do you do for a business..?

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Angela: thankyou David1 - lets hope the system settles with use

Angela: Hi Mega - I am an academic in a business faculty - I hope I can " do "as well as "teach"!

Mega: I'm MS Megabyte from Woman's Day

Ann: I'm from Farmwide, we run a project connecting rural people to online services and I am here to let you know that Rosie Simpson from Telstra will be online shortly, she has been delayed

Mega: Ann, if you ever need any help/support, count on my page in Woman's Day to help the rural community. email me at mega@msmegabyte.com.au

Ann: david1, Rosie is trying to join the chat and she is getting a message that she cannot connect to the chat with the message "cannot connect to the chat session"

su: i'm a management consultant in the IT industry. have recently finished a very long assignment as the general manager of info systems with a big telco. now working from home on smaller assignments and doing a lot of voluntry work with women and IT groups.

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Angela: Hi su - I do work for women and IT as well - where are you based?

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su: hi angela -i'm in sydney and work thru fitt. are you with fitt? have you heard of it?

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Angela: Yes su - I am part of the fledgling Vic group of FITT - I also advise people on entry into courses to gain work in IT for the ACS.

Ann: Hi chaps, have just heard from Rosie Simpson who is attending the Regional Summit and was to join us. Unfortunately she has been detained at the Summit and sends her profuse apologies.

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Creating: Hi all, I'm another member of the Creating Rural Connections team from QUT. I'm researching how small businesswomen use the Internet to network, facilitate the running of their businesses generally ... cheers, Leanne

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Angela: Hi kw and penny and cat - welcome and share with us what you do

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su: angela - great. i'm part of the sydney fitt group. we are setting up a fitt mentoring program for women and girls wanting to get into the industry . hope to launch the pgm soon + would very much like to contact you.

cat: rright now i am hot and bothered, as the connection time only took 10 minutes

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david1: Looks like we had a hiccup somewhere in the network

Judy: I have just joined the chat and cant see any previous messages

Connectio: Hi, trying again ...

david1: Glad to see you are all coming back

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Judy: I had trouble getting into the chat

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cat: absolutely - i dropped out and it seems to takes to get back on

Judy: David - should I be able to see the previous messages?

Judy: Cat - when you came back could you see the messages posted already?

david1: No unfortunately you establish a new connection when you drop out but I have it all logged

cat: no

Judy: Ok, so who is in the chat - where is the discussion up to?

david1: Not sure where the problem occurred

cat: what was the discussion before the problem

david1: Ok just give me atick and I will pot the last discussion

Judy: David, thankyou!

Connectio: Connections was 'Creating' (ie the Creating Rural Connections research team from QUT) last time we logged on - it's Leanne logged on this time instead of Leonie.

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Judy: Hi Leanne, where are you?

kw: Hi, what happened?

Judy: KW - David tells us there was a technical problem - he is about to repost messages already posted in the chat!

Connectio: Judy, we're in Ravenshoe (rural far north Queensland) 'on location' at the public access point in the video shop.

david1: Sorry guys cant do a cut and paste Grrrrr.........

Judy: Leanne, wooo!! who is there with you .. ie do you have a workshop group watching this?

kw: what's the weather like today in Ravenshoe?

cat: in a way i am pleased we have had this problem because it happens all the time in the bush

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kw: bye

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Connectio: Judy, we've got Leonie Daws, Lyn Simpson and myself from the team, and Lorraine Hall from the videoshop, as well as Jane Rodwell who dropped in from the local council. The weather is great!

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Judy: woo... this is disjointed, I dropped out again.. but I am back

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Angela: Greetings all I am back again

Judy: Connectio - gee you people get around! I have just grabbed a copy of the program for the chat - ie

Connectio: Hi KateD - are you Kate Daniels by any chance?

Judy: um, but now I find you cant copy and paste into the composition screen!

KateD: Hi Folks, signing on late. Had a bit of trouble loading the irc but I'm here now. How's the discussion going?

KateD: Yes this is Kate Daniels from WA.

Judy: Kate - Hi - it's Judy Harrison here - nice to meet you a bit more synchronously (? spelling) than on the email list..

KateD: Yes a bit more Real time anyway.

KateD: I hate small script boxes for chat...makes me feel limited to g'day, how's the weather stuff.

Connectio: Goodday Kate, Welcome from sunny, mild and not humid Ravenshoe. We are supposed to be discussing women in business but so far the technology is giving us a bit of a hard time. It's Leonie talking this time.

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Judy: Connectio - does the video shop you are in also operate as an internet cafe? what kinds of public access to the internet are available in Revenshoe?

Connectio: Lyn, get off that other computer!!

KateD: I joined the Discussion thread for rural women yesterday and we started a little on using the Net for business there. Have yet to get back to it and see how it's developed.

KateD: Is that Leonie Daws?

Judy: Lyn, sit nicely by the computer please and talk to us about women using the Net for business!

Connectio: Yep, that's Leonie Daws

Lyn: Yes, Judy, this video shop has two public access computers (hence the rude message to me from my colleague Leonie). These computers have just been installed as part of the NTN project Tablelands Online.

Angela: Hi all I am glad we are letting the world know we are surviving the technology - yesterday I could not get onto the systems at all - and i read the transcript and noone mentioned problems so I assumed it was me - typical woman - they were probably hassled yesterday as well and just too polit to let on!

cat: aka carol - i hope you have a good meeting in ravenshope tonight - just a bit far for me to get threre on my own

Connectio: Hi Carol - did you ask about the forum on welink? (Leanne)

cat: yes i did

Lyn: Hi Kate and to others - what rude people you are! I am sitting nicely at the computer and trying to make some sensible contribution to this discussion - unlike my colleagues Leonie and Leanne!

KateD: Well I really need to suss out this using the Net for business because I'm unemployed again and don't think I'm cut out for 9-5 any more. I'm thinking about getting some more training in webpapge design, desktopping etc and I'm keen to get onto any teleworking.

cat: s o am i kate - but where does one begin

Lyn: Kate - we've been hearing about all sorts of opportunities to use the technology for teleworking and doing business online. Do you know about Teletask, a virtual employment agency where you can register as a rural teleworker?

Connectio: Where do you live? By the way, if you'd like us to send you some information from the workshop, let me know at lm.wood@qut.edu.au and I can pass on some bits and pieces. We'll also be putting a report and some resources on our webpage at www.bus.qut.edu/connections as soon as I can get time to do it! (Hopefully in the next couple of weeks...)

Judy: How is Teletask actually going ieis it proving to be effective?

KateD: An issue kinda related that came up for me...an article in the local paper about Council not approving home businesses because they compete with people who have town offices and have to pay for overheads. If I want to work from my home office I guess I'd have to justify that nmost of my work is not being 'stolen' from the local townsfolk.

Connectio: Kate and Carol, As a result of our discussions on fieldwork here and in the Central west it is becoming clear to us that someone needs to put together a training package for would be teleworkers. This might include skills audit and training options but also managing one's life as an online worker. (Leonie)

Lyn: Judy, not sure how many registrations they have for Teletask but I do know of a few people who have registered. What we need now is to get employers to understand the benefits of outsourcing work to teleworkers

cat: kate your point is a good one and it is the second time I have heard the question raised in last couple of days

KateD: Yikes, can't cut and paste... Leonie..re: aufit and training. That sounds like a good idea...let me know if you're looking for tenders on that one. I'll follow up on Teletask with you via email. I've got to get serious about making some $ here. Love living in the bush but need to pay these bills.

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Lyn: Kate - you raise an interesting issue about 'stealing work from townsfolk' if you telework. What greater right to work do townsfolk have? I think it's time for some affirmative action for rural teleworkers! My argument is if 20% of the population lives in rural areas, then surely they have the right to access 20% of public service jobs. Why are most public service jobs given to people who live in urban areas? There would be heaps of public service wor

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jo: Hello!

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jo: Solveig - where are you?

Connectio: back again - we dropped out again ...

solveig: I am living in the bahamas

solveig: Where are you?

jo: Is this the women in business chat/

Connectio: Yes, it is

solveig: Yes I think so

jo: Are you women in business on the internet?

solveig: Hi Connectio - where are you from?

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Connectio: What are your interests in women and business, Jo and Solveig?

solveig: I am thinking of how I can help my mum's craft business through use of the net

Connectio: I'm part of a research team from Queensland University of technology, Solveig. We're putting on a 'Doing Business Online' workshop in far north Qld, Australia, tonight.

solveig: Is that an online forum?

Connectio: Have you any plans for how you're going to do that, solveig?

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solveig: I thought I would start out by getting a website up and promoting it to small groups overseas

jo: Hi - Lyn

Connectio: No, it's not an online forum, but we'll be putting resources and information on our web site at www.bus.qut.edu/connections in the next couple of weeks.

Lyn: Jo - is that you hidden in Z Block at QUT?

solveig: Great I will definitely visit that

jo: Lyn - well no, I'm actually in canberra

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solveig: Hi Kate

jo: Lyn - I take it your from QUT though...

Lyn: Sorry Jo but who are you saying Hi to me? we dropped out and missed the sign on messages.

solveig: Connection - who is the forum for?

Kated2: Looks like I dropped out.

Connectio: How are you thinking of promoting your web site, solveig?

jo: Yes - Hello to you Lyn!

solveig: I am still unsure - will look around on the web for ideas

Connectio: The forum is for anyone on the Atherton tablelands who has an interest in ecommerce or teleworking

solveig: (and of course check out your website :)

solveig: Do you think it will be well attended?

Kated2: It's weirid, I was talking to myself for a while there. I'm not going to be able to stay now because I have to go get a load of wood and some bush poles to build a chook pen. My neighbour's revving his truck outside. Aaah life in the bush eh?

jo: Everyone - this chat on Women in the Business is sceduled to end NOW...however, I believe that Working and Shopping Online is to begin at 3pm (3-5pm I think)..are you all sticking round?

solveig: Good luck with the chook pen - I used to have rabbits - they were forever jumping or digging out of their pen - must have been the original houdini

Kated2: Leonie and Lyn, I'd like to sollow up with you re: the teleworking opportunities...that's if Leonie and Lyn have returned. I will mail you later. Judy, I sent you a follow up re: the webpages. Please check your mail box when you're not so busy.

Connectio: We hope so! We had a similar workshop in the Central west area of Queensland a couple of weeks ago, and we were told that we'd be lucky to get 12 or 15 people come... we actually had nearly 50, with people driving for 3-4 hours to get there. There's a great deal of interest!

Connectio: Kate, Lyn and Leonie are still here - they'll be in touch with you re the teleworking. cheers, Leanne

jo: Well I have to go...keep up the chatting!

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Kated2: There doesn't appear to be a 'refresh' button on this chat screen, so I have to post again to see if there's a reply.

solveig: I have got to go - isn't there a chat starting at 3pm? might go to that

solveig: bye :)

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Kated2: Ah-ha, it seems to refresh sutomatically. Anyway folks, chook pen and wood for the bath heater have become pressing priorities. I must sign off now. Hope the remainder of the chat goes well. Next time you do a chat, let me know and I'd like to give you a few tips about chat formats. I used to do a lot of chatting. Ta-ra then.

Judy: Toodles, Kate

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Judy: Hi Marian, it is Judy here

Judy: Woops, lost her!

Judy: Marian is facilitating the next chat - David do we sign off so the next one can start or just hang on?

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Rosie: hello

Judy: Hi Rosie, we have just finished the previous chat..

Rosie: oh boy adelaide here

Rosie: i thought i was 30 mins behind

Judy: Have their been WOW! events in Adelaide?

Rosie: so has the wking and shopping on line started

Rosie: i thought anyone could join the chat

Judy: working and shopping on-line hasn't started yet...

Judy: and yes anyone can join the chat

Rosie: this one supposed to go to 2.45 its only 2.2.5 now lol

Rosie: we half hour back lol

Judy: we have had some technical problems with the previous one, with people dropping out... hopefully this one will be smoother!

Rosie: so there is one starting at 3pm wkg and shopping on line is this it? or i have to go somewhere else

Judy: The next chat starts at 3pm Eastern Standard Time which is about 5 min from now..

Rosie: so i wait here, or go somewhere else

Judy: This next one is about working and shopping online. I have done both, how about you?

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Judy: Hi, T..

Rosie: nope i have done neither

Rosie: i am hear to listen, can i do that/

Rosie: or do i have to put in input

Judy: Rosie you can do what ever you want!

Rosie: ok ty, i will sit here and be good then

t: hi judy, david, david 1 and Rosie

Rosie: hi all

Judy: Hi, T - is this T as in Marian Tye logged on with a different alias..?

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